Terms & Conditions

Orders

Sending your order on WhatsApp is a request, not a confirmed order or payment. An order is confirmed only after Yoga Alchemy replies to confirm availability and delivery, and payment is received. All orders are prepaid; cash on delivery is not offered.

Delivery area and eligibility

We deliver only within Karnataka, India. A valid six-digit PIN code that verifies as a Karnataka PIN code and a complete delivery address are required. Out-of-state or unverifiable addresses cannot be accepted.

Delivery options and charges

Standard delivery is estimated at 4–7 days. It is free on orders above ₹1,000 with code FREESHIP; for orders of ₹1,000 or below, the charge is confirmed on WhatsApp before payment.

Same Day delivery (Bengaluru) costs ₹150, with a 10:00 AM IST cut-off. Next Day delivery (Bengaluru) costs ₹100, with a 10:00 PM IST cut-off; later orders are offered the next available date. Express delivery is available only for serviceable Bengaluru PIN codes and is subject to confirmation.

Delivery times are estimates unless explicitly confirmed. Yoga Alchemy coordinates shipments through courier and delivery partners; delays may occur due to logistics, weather, location or operational conditions. Contact us for tracking, delays, lost shipments or damage, and we will assist in accordance with our policies and applicable law.

Coupons

One coupon per order; coupons cannot be combined. ALCHEMY200 gives ₹200 off each unit of eligible products priced at ₹1,000 or above and ₹100 off each Cotton Yoga Stretching Strap. It applies to product prices only, not shipping. FREESHIP waives standard shipping on product subtotals above ₹1,000 and does not apply to express delivery. Coupons are verified when we confirm your order.

Returns

We offer a 7-day policy for damaged or defective items. See our Returns page.

Contact

WhatsApp +91 99594 51083 · yogaalchemy.official@gmail.com